Booking and Payment: Customers must make a booking and payment in advance to secure their tour or travel package. The tour and travel company may require a deposit or full payment at the time of booking. Payment methods may include credit card, bank transfer, or PayPal.
Cancellation and Refunds: Customers may cancel their tour or travel package for any reason, but cancellation fees may apply. The tour and travel company may have a cancellation policy that outlines the fees and deadlines for cancellations. Refunds may be available depending on the timing of the cancellation and the terms of the package.
Travel Documents: Customers must have valid travel documents, such as a passport or visa, to participate in the tour or travel package. The tour and travel company may provide assistance with obtaining these documents, but customers are responsible for ensuring they have the necessary documents before traveling.
Travel Insurance: The tour and travel company may offer travel insurance as an optional add-on to the package. Customers should carefully review the terms and coverage of the insurance policy before purchasing.
Itinerary Changes: The tour and travel company may make changes to the itinerary due to unforeseen circumstances, such as weather, transportation delays, or safety concerns. The company will make reasonable efforts to notify customers of any changes and provide alternative arrangements.
Health and Safety: Customers are responsible for their own health and safety during the tour or travel package. The tour and travel company may provide guidance on health and safety precautions, but customers should also research their destination and take appropriate measures to stay safe.
Liability: The tour and travel company is not liable for any loss, damage, or injury that occurs during the tour or travel package, unless caused by the company’s negligence or breach of contract. Customers should have their own insurance to cover any potential losses or damages.
Force Majeure: The tour and travel company is not liable for any failure or delay in performing its obligations under the contract due to circumstances beyond its control, such as natural disasters, war, or government actions.
Dispute Resolution: Any disputes between the tour and travel company and customers should be resolved through negotiation and mediation. If a resolution cannot be reached, the parties may seek legal recourse in accordance with the laws of the country where the contract was formed.
Governing Law: The contract between the tour and travel company and customers is governed by the laws of the country where the contract was formed. Any disputes or legal actions must be brought in the courts of that country.
Contact us:
If you have any questions or concerns, please contact us:
Tour & Travel Agency: Deal My Trip
Location: 15 New Dover Rd, Walford, United Kingdom, SY4 7SF
